Motor Claims AdvisorRef R-83193 Location Mitcheldean, England
Motor Claims Advisor
Join Assurant, one of the leading providers in housing and lifestyle protection solutions in Europe, as a Motor Claims Advisor. We help our global clients to protect and support the major purchases consumers make, like their appliances, mobile devices, cars and homes.
At Assurant, we’re passionate about our people. After all, it’s our dynamic and successful team that allows us to provide lifestyle insurance solutions that bring our customers peace of mind, protecting what’s important to them. We’re proud to say we keep life running smoothly for over 300 million consumers. Partnering with 9 of the top 20 best global brands, we are market leaders with decades of experience in the industries we serve.
In Mitcheldean, we’re looking for a dedicated Motor Claims Advisor to join our expanding team. You’ll be working within our Motor claim department supporting the RAC to protect what matters most to their customers.
The role of a Motor Claims Advisor is to assist our customers to make their claims, either by phone or via our in-house system, The Connection. You will be taking calls from dealers, submitting claims on the warranty holder’s behalf. Claims Advisors take details of the failure, using the information provided, alongside the terms and conditions, to either accept or reject the claim. There is also a requirement to process a range of administration tasks and liaise with the wider business.
We’re looking for more great characters. Good communicators and listeners who enjoy talking to people and take pride in their work. Always positive, you should:
- Enjoy making customers happy by delivering brilliant experiences
- Have the flexibility to adapt to change in a fast-paced environment
- Be well organised and passionate about providing a great service
- Enjoy variety and learning new skills
- Be resilient, have a keen attention to detail and know how to use a computer
- Have exceptional customer service and administration experience
See the job description for more details
Assurant have been awarded the Silver standard by Investors In People, and have received recognition by Business In The Community for Workplace Gender Equality.
The United Kingdom
Assurant’s European head office in Crewe is home to over 900 employees.Find out more
Aix-en-Provence – Assurant Parc Cezanne: 380 Ave d’Archimede, Aix-en-provence, 13100, FranceFind out more
Assurant’s Italian headquarters is situated in front of the Cadorna railway station, with a convenient journey to Malpensa airport.Find out more
Assurant's office in Spain is located in Pozuelo de Alarcón, a charming city close to Madrid with easy transport links by train, car and bus (from Moncloa or Aluche).Find out more
Assurant’s German headquarters is located in the burgeoning business area of Lyiner Quartier in Frankfurt.Find out more
Located in the South East of Amsterdam, Assurant’s Netherlands office is convenient to public transport; just a 5-minute walk from the bus, train and Holendrecht Metro station.Find out more
Meet Our People
There is a reason that I am still loving life at Assurant after 15 years, thanks to the fast pace and constant support it always feels like you are learning. I have come to see those I work with as good friends and there is a real family vibe to the environment. Its definitely challenging at times but everyone contributes to making it a fun and rewarding environment no matter what role you are in.Joanna Marsh Operations Manager
Working at Assurant is fast-paced, fun and challenging. No two work days are ever the same.Miranda Cooke Strategic Business Development Executive
Working at Assurant in the Amsterdam office is working in a diverse and international environment where I am challenged everyday to develop myself and my professional skills.Marcel Kröpfl Senior Customer Service Associate