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Automated Payments Associate

Ref R-82020 Location Mitcheldean, England

Automated Payments Associate

Fixed Term Contract - 6 Months

Join Assurant, one of the leading providers in lifestyle & automotive protection in Europe, as an Automated Payments Associate.

We’re looking for an Automated Payments Associates to join our team. You’ll be working within our Finance Department & will be accountable for the Automated BACS functions within the business, ensuring payment files are scheduled to transmit correctly and promptly via the Automated Bacs Payment Solution, within the guidelines and rules set out in the Bacs Service User Manual.

Your responsibilities will include but are not limited to;

  • Ensure all Automated Bacs files are sent correctly and promptly and ensuring issues are communicated at the earliest opportunity
  • Process unpaid direct debits and direct credits UK and Europe
  • Download Bacs Reports from Bacs website and distribute to all interested parties
  • Setup and amend dealer mandates on in-house systems
  • Upload Sepa Files for approval
  • Monitor Automated Payments Inbox
  • Manage indemnity claims
  • Liaise with relevant teams with Chargeback queries
  • Merchant maintenance on in-house systems
  • Service User Number maintenance on in-house systems
  • Production of the Daily Balance Report, any overdrawn accounts need to be identified and reported to the Treasury Manager.

The ideal person to join us will have experience in the following:

  • Good interpersonal skills
  • Good organizational skills
  • Ability to communicate at all levels
  • Good analytical skills
  • Systematic approach
  • Excellent Excel skills
  • Microsoft Word
  • Good standard of Maths and English

Joining our award-winning team gives you the opportunity to progress and be rewarded, as well as enjoying a fantastic benefits package [+ any other propositions for the role – why someone would want this specific job].

At Assurant, we’re passionate about our people. After all, it’s our dynamic and successful team that allows us to provide lifestyle insurance solutions that bring our customers peace of mind, protecting what’s important to them. We’re proud to say we keep life running smoothly for over 300 million consumers; we’re also the UK’s largest provider of mobile device protection. Partnering with 9 of the top 20 best global brands, we are market leaders with decades of experience in the industries we serve.

Our “Three Triangles” underpin our story; it’s how we deliver for our customers and our people.

Our Unwavering Purpose is what we do: we protect what matters most.

Our Uncompromising Values are who we are: we use common sense and use common decency, while using uncommon thinking to deliver uncommon results.

Our Unbeatable Advantages: Our deep expertise gives us an unmatched insight into creating products with flexible capabilities.

Our people are problem solvers and pioneers. If you’re ready for a challenge and to become part of delivering our outstanding services and values, apply today.

Assurant have been awarded the Silver standard by Investors In People, and have received recognition by Business In The Community for Workplace Gender Equality.

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Our Locations

The United Kingdom

Assurant’s European head office in Crewe is home to over 900 employees.

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Aix-en-Provence – Assurant Parc Cezanne: 380 Ave d’Archimede, Aix-en-provence, 13100, France

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Assurant’s Italian headquarters is situated in front of the Cadorna railway station, with a convenient journey to Malpensa airport.

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Assurant's office in Spain is located in Pozuelo de Alarcón, a charming city close to Madrid with easy transport links by train, car and bus (from Moncloa or Aluche).

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Assurant’s German headquarters is located in the burgeoning business area of Lyiner Quartier in Frankfurt.

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Located in the South East of Amsterdam, Assurant’s Netherlands office is convenient to public transport; just a 5-minute walk from the bus, train and Holendrecht Metro station.

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Meet Our People

There is a reason that I am still loving life at Assurant after 15 years, thanks to the fast pace and constant support it always feels like you are learning. I have come to see those I work with as good friends and there is a real family vibe to the environment. Its definitely challenging at times but everyone contributes to making it a fun and rewarding environment no matter what role you are in. Joanna Marsh Operations Manager
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Working at Assurant is fast-paced, fun and challenging. No two work days are ever the same. Miranda Cooke Strategic Business Development Executive
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Working at Assurant in the Amsterdam office is working in a diverse and international environment where I am challenged everyday to develop myself and my professional skills. Marcel Kröpfl Senior Customer Service Associate
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