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Customer Service Contact Centre Agent

Ref R-82044 Location Crewe, England

Recruiting Full Time Customer Service Agents

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Contact Centre Agents

Crewe, Cheshire

£18,200 + too many benefits and discounts to mention

At Assurant, we offer so many perks you won’t believe your eyes. Our benefits package is crammed full of goodies. A health cash plan. Reduced priced mobiles. Up to 55% off cinema tickets. Big reductions on SIM only plans. Great discounts on bikes, restaurants, games consoles, fashion and shopping. And so many more benefits and discounts we can’t mention them all here. 

These great perks could be yours because you don’t need contact centre experience to get your hands on them. We offer some of the best training in the business. So it doesn’t matter if you work in administration, finance, retail or customer service. You’ll soon be able to provide our customers with a fantastic service as part of our rapidly growing contact centre team.

Answering calls from customers about their mobile and gadget insurance, you’ll help them protect the things that matter most. The voice of some of the biggest brands in telecoms and finance, you’ll go out of your way to help over 8 million customers with their lost and broken gadgets. Taking ownership of queries, you’ll get to know customers and put them at ease.

We’re looking for more great characters. Good communicators and listeners who enjoy talking to people and take pride in their work. Always positive, you should:

  • Enjoy making customers happy by delivering brilliant experiences
  • Have the flexibility to adapt to change in a fast-paced environment
  • Be well organised and passionate about providing a great service
  • Enjoy variety and learning new skills
  • Be resilient, have a keen attention to detail and know how to use a computer.

This is a great place to work and learn. The pace is fast. We’ve a strong team spirit and there’s a real buzz about the place. To help you settle in and feel at home, we’ll provide you with a 2-week induction. And then you’ll enjoy lots of training, development, benefits and job support every step of the way.

As we keep on growing at an incredible rate and creating lots of new opportunities - you’ll grow and develop too. So, whatever your experience, join the Assurant team today and enjoy a rewarding career and so many benefits, discounts and offers we can’t list them all here!

Essential:

  • Demonstrate excellent communication skills to listen and talk to people
  • Be PC literate
  • Ability to multi-task
  • Have passion and enthusiasm
  • Ability to retain information
  • Take pride in your work with attention to detail

Desirable:

  • Customer service experience
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Our Locations

The United Kingdom

Assurant’s European head office in Crewe is home to over 900 employees.

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France

Aix-en-Provence – Assurant Parc Cezanne: 380 Ave d’Archimede, Aix-en-provence, 13100, France

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Italy

Assurant’s Italian headquarters is situated in front of the Cadorna railway station, with a convenient journey to Malpensa airport.

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Spain

Assurant's office in Spain is located in Pozuelo de Alarcón, a charming city close to Madrid with easy transport links by train, car and bus (from Moncloa or Aluche).

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Germany

Assurant’s German headquarters is located in the burgeoning business area of Lyiner Quartier in Frankfurt.

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Netherlands

Located in the South East of Amsterdam, Assurant’s Netherlands office is convenient to public transport; just a 5-minute walk from the bus, train and Holendrecht Metro station.

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Meet Our People

There is a reason that I am still loving life at Assurant after 15 years, thanks to the fast pace and constant support it always feels like you are learning. I have come to see those I work with as good friends and there is a real family vibe to the environment. Its definitely challenging at times but everyone contributes to making it a fun and rewarding environment no matter what role you are in. Joanna Marsh Operations Manager
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Working at Assurant is fast-paced, fun and challenging. No two work days are ever the same. Miranda Cooke Strategic Business Development Executive
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Working at Assurant in the Amsterdam office is working in a diverse and international environment where I am challenged everyday to develop myself and my professional skills. Marcel Kröpfl Senior Customer Service Associate
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  • Customer Service, Crewe, England, United KingdomRemove