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Project Management and Outsourcing Officer

Ref R-86040 Location Amsterdam, North Holland

Role Context:

Assurant Europe needs project management skills as organisations change continuously. We outsourced a material part of some activities which requires support in managing the performance of (internal) service providers and risks associated with outsourcing. We have developed an outsourcing framework in accordance with regulatory requirements and need to recruit an experienced new member to the European team to manage this process.

Role Purpose:

The role of the Officer is a combined role for running projects and  facilitating the process of quality assurance and maintain the outsourcing framework. The role is responsible for: 

  • Project management activities, e.g. reporting progress on internal Assurant Europe projects and joined projects with UK parent company
  • maintaining relationships with (internal) service providers and management within Assurant Europe, and facilitate the process of quality assurance of service providers performance;
  • manage and maintain the outsourcing framework as documented in the outsourcing policy;
  • monitoring and support the Management Board in evaluating the effectiveness of the outsourcing framework and its compliance with regulatory requirements.

Role Responsibilities:

  • Support the outsourcing framework and process to ensure the outsourcing framework and outsourced activities remain aligned with the Assurant Europe strategy:
  • Liaise with Compliance with respect to reporting obligations to DNB regarding outsourced activities
  • Facilitate the process in case of termination of activities decisions and exit plans
  • Materiality assessment of outsourced activity: facilitated by the OS manager
  • Selection service provider - facilitate selection and approval process:
  • Outsourcing agreement: Facilitate process to draft OS agreements and SLAs / Document of Agreements and Procedures (DAPs)
  • Monitoring of outsourcing and quality assurance

Please see the attached Job Description for the detail within the role responsibilities.

Role Requirements:

  • Proficiency in Dutch and English
  • College degree and 4 to 6 years minimum of relevant work experience
  • Highly organized and high level of accuracy
  • Ability to work in a team environment and independently
  • A generalist with demonstrated strong project management skills, including ability to lead multiple work streams in a resource-constrained environment
  • Strong communication skills and ability to develop excellent professional relationships with internal and external stakeholders
  • Demonstrated network building
  • Experience with working in an International matrix organization

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